Send your support queries to
Our support team is available to respond to messages, complaints, requests and
suggestions during regular business hours from Monday to Friday excluding holidays.
Messages are normally answered within 48 hours.
Please furnish the following information to help us identify the problem sooner.
- Product Version.
- Operating System.
- Description of your problem with steps to reproduce the problem.
- Attach all relevant files, compressed in ZIP format.
- If you are a registered user, please mention your Name and Order Number
